Front Desk Administrator
About INVST
INVST is a forward-thinking financial services firm dedicated to making money work for people. We believe in an abundance mindset, personal integrity, and always growing — both for our team and for the clients we serve. Based in Indianapolis, we bring energy, purpose, and a client-first approach to everything we do.
About the Role
We are looking for a Front Desk Administrator to be the welcoming face of our office. This role is critical to creating an exceptional first impression for every client, guest, and team member who walks through our doors. This position requires excellent communication skills, a professional demeanor, the ability to multitask in a fast-paced environment, and helping maintain the professional and fun environment that defines INVST.
What You'll Do
Client Services + Reception:
- Greeting clients and visitors with a friendly, professional attitude
- Operate switchboard and direct potential clients to relevant departments
- Assist with coordinating conference room bookings and appointments
Office Administration:
- Maintain a clean and organized front desk, waiting area, and conference rooms
- Record, file, and track all outgoing and incoming couriers, and sort mail
- Order and stock office supplies, beverages/snacks, and other necessities
- Assist with document management, scanning, and filing
- Maintain restrooms, kitchen, and lunch area
- Prepare conference rooms for client meetings, including refreshments, and materials
Team Support:
- Assist with administrative tasks and provide research and support to all departments and individuals, where necessary
- Help with event planning, client appreciation gifts, and special projects
- Cross-train with different teams and provide backup when necessary
- Ad hoc duties as required and directed by Leadership team
- Record all incoming invoices and expenses in register, gaining appropriate approval where necessary, and forward to Finance Department in a timely fashion
What We're Looking For
Qualifications + Skills:
- Bachelor's degree or equivalent experience is desired
- Excellent communication and telephone skills (fluent, spoken and written English)
- Good computer skills – efficiency in MS Office (Outlook, Word, Excel, PowerPoint)
- Friendly personality – approachable, outgoing, assertive
- Excellent organizational skills, ability to prioritize, follow up, and multi-task
- Flexible and resourceful at problem-solving
- Ability to work independently or as part of a team
- Ability to move up and grow in business based on success in cross-training
Why INVST?
- A culture built on core values: Abundance Mindset, Always Growing, Batteries Included, and more
- Competitive compensation and benefits
- A collaborative, supportive team environment
- Opportunities for growth and professional development
- The chance to make a real impact on people's financial lives
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